SIP Softphones
For staff who'd rather have a mobile app than a browser tab, adaptlive supports any standards-compliant SIP softphone. We test against Acrobits Groundwire — but Zoiper, Linphone, and friends work.
Set it up
- Phones → Provision phone → SIP softphone.
- You get a SIP username, password, server address, and port. Don't share — these are credentials.
- Enter them into the softphone app and register.
Recommended app
Acrobits Groundwire on iOS and Android — paid, but the push-notification handling is best-in-class, which means calls actually ring on a locked phone.
It won't ring
The two real culprits: push-notification token expired (re-register in the app), or your firewall is eating SIP traffic (most common on corporate Wi-Fi). Switch to LTE to test.